Legal
Terms of Service
These terms govern your access to and use of DonePages. Please read them carefully.
Last updated: June 18, 2026
1. Agreement to terms
These Terms of Service (the “Terms”) are a binding agreement between you and DonePages (“DonePages,” “we,” “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
DonePages is software that turns the photos and notes you provide into proof pages, PDF reports, social assets, and review requests, and helps you publish and share them. We may add, change, or remove features over time.
3. Accounts and eligibility
You must be at least 18 and able to form a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use.
4. Subscriptions, billing, and cancellation
- DonePages is a paid subscription service. There is no free tier; an active subscription is required to publish pages and use the dashboard.
- Plans are billed in advance on a recurring monthly basis through our payment processor, Stripe, and renew automatically until cancelled.
- You can cancel anytime from the billing portal. Cancellation stops future renewals; your plan remains active through the end of the current billing period.
- Fees are non-refundable except where required by law. Prices are exclusive of taxes, which may be added where applicable.
- On the Agency plan, additional client workspaces beyond those included are billed per workspace, per month.
- We may change pricing or plan features; we will give reasonable notice of changes that affect your active plan.
5. Your content
You retain all rights to the photos, notes, and other materials you upload (“Your Content”). You grant DonePages a worldwide, non-exclusive license to host, store, process, reproduce, and display Your Content solely to operate and provide the Service — including generating assets and displaying pages you choose to publish.
You represent that you own or have the necessary rights and permissions to Your Content, including consent from any customer or property owner depicted, and that Your Content does not infringe anyone’s rights or violate any law.
6. Acceptable use
You agree not to:
- Upload content you don’t have the right to use, or that is unlawful, infringing, or misleading.
- Misrepresent your work, fabricate results, or alter before/after photos to deceive.
- Use the Service to generate fake reviews or to gate, incentivize, or otherwise manipulate reviews in violation of any platform’s policies.
- Attempt to breach, disrupt, reverse-engineer, or overload the Service or its infrastructure.
- Resell or provide the Service to third parties except as expressly permitted (for example, the Agency plan).
7. Published pages
You control what you publish. Content on published proof pages, portfolios, and collections is publicly accessible and may be indexed by search engines. You are responsible for ensuring you have the right to publish it.
8. AI-generated content
The Service uses AI to draft written content from the information you provide. AI output may contain errors and is provided for your review. You are responsible for reviewing and approving all content before it is published or sent. DonePages is not liable for content you choose to publish.
9. Intellectual property
The Service, including its software, design, and trademarks, is owned by DonePages and protected by intellectual-property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they do not transfer any ownership in it to you.
10. Third-party services
The Service relies on third-party providers (such as Stripe, Supabase, Vercel, Resend, and OpenAI) and may link to third-party sites. We are not responsible for third-party services, and your use of them may be subject to their own terms.
11. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms or if required to protect the Service or other users. Upon termination, your right to use the Service ends; sections that by their nature should survive will survive.
12. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will produce any particular business result.
13. Limitation of liability
To the maximum extent permitted by law, DonePages will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim.
14. Indemnification
You agree to indemnify and hold DonePages harmless from any claims, damages, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or any law or third-party right.
15. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. You agree that any dispute will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.
16. Changes to these terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
17. Contact
Questions about these Terms? Email us at privacy@donepages.com.